Why
do I have to upgrade my R&R to ReportWorks Infinity
to work with Mail Order Manager (MOM) v6?!
When Dydacomp,. the publishers of Mail
Order Manager (MOM), developed that program's version 6, they did so under
Microsoft Visual FoxPro Version 9, which has new field types for its tables.
Dydacomp chose to change some table's existing field types from regular
integer fields, which R&R reads as numeric values, to "auto-increment
integer" field types, which FoxPro v9 codes differently. The field names
have not changed. Auto-increment integer fields make it easier to code
software to assign the next sequential number, for items such as invoices,
which is why this field type was added to FoxPro and Dydacomp chose to use
it.
Liveware has had to re-code R&R's xBase Report
Designer and Runtime modules to recognize and address auto-increment integer
(and other) new FoxPro field types. We have done so in our upcoming release,
but have produced a "patch" program that incorporates the necessary changes
now. The patch will only work for Report Designer and Runtime v12.0.002,
which is our current release of R&R ReportWorks Infinity.
What if I already have R&R ReportWorks Infinity?
Simply call us at 800-936-6202 and arrange for us to
email this patch to you. There is no charge for ReportWorks Infinity
licensees for this patch or any future update.
What if I have an older R&R version with MOM v6?
Any report that references a table that contains an
auto-increment integer field will not load and return an error. Most key MOM
v6 tables do contain at least one auto-increment integer field, so you
probably will not be able to use or create any reports.
What if I want to continue to use R&R and my
reports -- and create new reports -- with MOM v6?
Your only option to continue to use R&R is
to upgrade to R&R ReportWorks Infinity and request the patch. (When we
release our new version, v12.1, you will no longer need to apply the patch
since that version will incorporate the changes.) As with all ReportWorks
Infinity licenses, all future updates are FREE.
If I installed ReportWorks Infinity
and the patch, do I have to change my reports?
No report changes are needed. R&R reads the
same field names and treat them as numeric fields, just as it did before.
What if I don't have R&R yet and I want to use
now with MOM v6?
Simply purchase an R&R license and then apply the
patch.
How do I order the upgrade?
Call us at
(800) 936-6202 x204, or use this link to
access our on-line order form. Order Now!
You can also
fax your purchase order to: (302) 791-9470.
You can visit the Dydacomp website at
http://www.dydacomp.com for more
information about Mail Order Manager.
|